This policy applies only to merchandise purchased at the R&D defense online store. Our products come with our satisfaction guarantee. We have literally thousands of satisfied customers. We are here to serve you as honestly and efficiently as possible. Feel free to contact us with any questions you may have.
Returns are ONLY accepted for products found to be defective within the first 7 days of purchase. R&D Self Defense offers your choice of either replacement or a full refund. All other refunds are subject to a 20% re-stocking fee within the first 7 days of purchase.
To ensure return accuracy, remember to enclose a copy of your invoice.
R&D Self Defense, LLC
3225 N Hiatus Rd. # 451052
Sunrise FL 33345
International customers: package and return the merchandise to us using the carrier of your choice.